Firstly, THANK YOU! It goes without saying that we’ve all got lots of things to figure out for our own households at the moment – we’re so grateful that you want to look after others.
Our aim is to minimise the number of multiple interactions. So ideally we want to only allocate one helper to one resident in need, who is in your street or as local to you as possible. This ensures that we do not inadvertently add to the problem of people interacting frequently with vulnerable people in isolation. We have added further guidelines below to help you help others responsibly and safely, for them and for you.
To ensure we are putting in place suitable safety checks to verify identity and suitability of volunteers we may ask you to send a photo id with your address e.g. drivers licence and a reference contact. We appreciate this may seem a bit strict but we want to safeguard volunteers and those being helped as much as possible. If we can state that we have endeavoured to do all reasonable safety checks (given these difficult times) it will give a level of reassurance to all.
We are looking into a process to complete DBS checks. If you already have one please provide evidence for this.
If you are yourself in a vulnerable group, or live with someone who is ina vulnerable group you must not volunteer to deliver goods. However, you can help in other ways, such as being a phone buddy, to call once a day to see how people are, to chat and laugh.
So if you:
are over 70
have underlying health concerns eg. cancer treatment, diabetes, COPD, Asthma requiring an inhaler, kidney dialysis etc.
pregnant or have a newborn baby
eligible for a flu vaccine
The you cannot volunteer to deliver. When you volunteer a Street Champion organiser will check with you that you are okay to deliver.
IMPORTANT: If you experience any symptoms such as a new cough or fever (and sore throat though not currently covered in the CASE guidelines) you MUST STOP DELIVERING IMMEDIATELY AND SELF_ISOLATE. Please let one of the Street Champion Organisers know, and the person you are helping. We will organise for someone else to take your place.
If we get a request, we’ll keep a record of it and put you in touch with the person needing help. We will issue a code word that only you as the helper, the person requesting help (who chooses the password) and the organiser know. This will be used when making initial contact.
We will have leaflets prepared which you can post in your street to identify anyone in need of help but who doesn't know who to reach out to.
We are aware in these testing times that there is an increased risk of domestic violence , neglect and abuse. if you have any concerns please contact us and we can inform partners who will be able to address any concerns. likewise please also be aware of anyone scamming vulnerable individuals and report.